-
Frequently asked questions
-
Q: What is Included? -
A: The instrument comes with everything that you need to play and look after it – the carry
case, a mouthpiece, a mouthpiece comfort patch, a neck strap, cork grease and a NEW reed of your choice. -
Q: How long can I hire for? -
A: There is a minimum hire period of 3 months and a maximum of 12 months. -
Q: What happens after month 3? -
1. Continue to rent the instrument on a monthly basis for up to 12 months; or
- 2. Return the instrument to us and the deposit will be refunded; or
- 3. Return the instrument to us and hire a different one for a minimum period of 3 months; or
- 4. Purchase the instrument from us at a discounted price
Q: How do I cancel my rental contract?
-
A: You can cancel your rental contract by giving a months notice (subject to the minimum 3 month hire term). You can then either:-
-
1) Contact us to arrange a convenient time to personally return the instrument back to
us - we will cancel the contract whilst you wait and refund your deposit; -
or 2) Contact us to request a courier collection at a cost to you of between £15 and £29 depending on the instrument - on receipt of the instrument we will cancel the agreement and refund the balance of your deposit. - Do you sell instruments or just hire them?
- Yes, all 400 instruments we have in stock are available for either outright purchase with a buyback option or to rent.
- Q: Why should I choose UKSAXHIRE for my instrument hire?
- 1. We hire out high quality, ready to play, reliable instruments.
- 2. Our flexible hire conditions allow you to pay a low monthly amount to find the perfect instrument for
- you.
- 3. All of our rental instruments are fully checked, tested and cleaned prior to dispatch.
4. Payments are taken by bank transfer and standing order.
5. We are a family business established in 1997 and are recommended by many teachers.
Please see our feedback page for the latest reviews by happy customers.