1. Frequently asked questions

  3. Q: Are the instruments new or used?

  5. A: We have over 300 brand new instruments in stock available for either rental or purchase and over 100 ex demo / ex rental instruments.  You can choose which one to hire;


  6. Q: What is Included?


  7. A: The instrument comes with everything that you need to play and look after it – the carry
    case,  a new mouthpiece, a mouthpiece comfort patch, a neck strap, cork grease and a new reed of your choice.

  1. Q: How long can I hire for?


  2. A: There is a minimum hire period of 3 months and a maximum of 12 months but you can then start a new rental agreement if you are not ready to commit to a purchase after 12 months;


  4. Q: What happens after month 3?

  6. A; You can either:

  8. 1. Buy it;

  9. 2. Continue to rent the instrument for another 3 months; or
  10. 3. Return the instrument to us and the deposit will be refunded; or
  11. 4. Return the instrument to us and hire a different one for a minimum period of 3 months.
  13. Q: How do I cancel my rental contract?

  1. A: You can cancel your rental contract by giving a months notice.  You can then either:-

  2. 1) Contact us to arrange a convenient time to personally return the instrument back to
    us - we will cancel the contract whilst you wait and refund your deposit;


  3. or 2) Contact us to request a courier collection at a cost to you of between £19 and £39 depending on the instrument - on receipt of the instrument we will cancel the agreement and refund the balance of your deposit within 24 hours.


  4. Q:Do you sell instruments or just hire them?
  6. A:Yes, we have over 400 instruments in stock (both brand new and ex demo / rental) available for either outright purchase with a buyback option or to rent with the option to buy at any time.
  8. Q: Why should I choose UKSAXHIRE for my instrument hire?
  1. 1. By trying before you buy you can find the perfect instrument for you;
  2. 2. We supply quality branded, ready to play, reliable instruments;
  3. 3. All of our rental instruments are fully checked, tested and cleaned prior to dispatch;
    4. Payments are taken by bank transfer / standing order;
    5. We are a family business established in 1997 and are recommended by many teachers.

  4. Please see our feedback page for the latest reviews by happy customers.

ukSaxHire.com

Please call Richard on 07484 885619 any time from 9am - 8pm, 7 days a week or email:  uksaxhire@gmail.com